--- title: "FAQ" entity: "page" canonical_url: "https://www.drdanwool.com/faq" markdown_url: "https://www.drdanwool.com/llms/page/faq" lastmod: "2026-10-11T06:30:10.678Z" --- # Frequently Asked Questions About Our Practice ## [LOCATION QUESTIONS](/faq#location) | [PRACTICE QUESTIONS](/faq#practice) | [PRICING QUESTIONS](/faq#payment) | [APPOINTMENT QUESTIONS](/faq#appointment) Dr. Dan Wool, NMD | Arizona-licensed Naturopathic Physician | Gastroenterology & Hormone Specialist | 8+ Years Experience Book Free 15 Minute Consultation Serving Scottsdale & Phoenix Metro Area ## Location Questions Where are you located? Dr. Dan Wool is located at: 9700 N 91st St, Suite A-115 Scottsdale, AZ 85258 Located at 91st St & Mountain View Rd in the Scottsdale/Shea medical corridor - about a quarter-mile northeast of the 90th St / Pima exit of the 101 Freeway. Where do I find your office within Mountain View Medical Plaza? I am located in Viva Med Suites. We are located on the South side of Mountain View Medical Plaza on the ground floor of Building A (Suite A-115): Use the parking lot entry on 91st St. just South of E Mountain View Rd. As you enter, there is a traffic circle facing Honor Health Orthopedics (Buildings B + C), turn Left Building A is about 100 yards down and Viva Med Suites is signed on the building Park in the dedicated Viva Med Suites parking spaces on the West side of the lot or in any unmarked parking space on either side of the driveway.  Follow the paved walkway about 15 feet. The entrance to Viva Med Suites is on the Left (South), before the archway  The clinic is opposite side of the Aloe Surgical Center entrance Alternatively, you can approach Viva Med Suites from 91st St & E Via Linda Dr: Use the parking lot entry on E San Victor Dr. from 91st St. and remain on Right (Eastern-most) driveway, parallel to 91st St. Building A is about 150 yards North of the E San Victor Dr. entrance on the Left (West side) of the lot Park in the dedicated Viva Med Suites parking spaces on the Left (West side) of the lot or in any unmarked parking space on either side of the driveway. Follow the paved walkway about 15 feet. The entrance to Viva Med Suites is on the Left (South), before the archway  The clinic is opposite side of the Aloe Surgical Center entrance Where is the best place to park? There are four designated sites for Viva Med Suites on the ground level in front of Building A on the West side of the parking lot. Disabled parking is available in that same row. You can also park in any unmarked space to either side of the lot.  What are your office hours? Monday, Wednesday and Thursday from 8am-5pm. I am also available at this location before or after hours by appointment. Is the office wheelchair accessible? Yes. There is disabled parking in front of the office, which is on the ground floor. We have ADA compliant automatic doorways, hallways and restrooms. Are there restrooms on site? Yes. We have two gender-neutral restrooms inside the clinic. Both are wheelchair accessible and have grab-bars to help disabled persons. Which neighborhoods do you serve? I see patients from all over Greater Phoenix, the Valley and the state of Arizona (in person and telehealth). Our Scottsdale clinic is located near the HonorHealth Scottsdale Shea medical center. Surrounding neighborhoods include McCormick Ranch, Gainey Ranch, Lake Serena/La Privada Scottsdale Ranch, Old Town Scottsdale, Kierland, McDowell Mountain Ranch and DC Ranch. I also have patients who come to see me from Paradise Valley, Desert Ridge, High Street, Cave Creek, Carefree, Desert Mountain, Troon, Troon North, Rio Verde, Mesa, Tempe, Chandler, Gilbert, Peoria, Surprise, Arrowhead Ranch and others.  ## Practice Questions What are your specialities? Gastroenterology from a naturopathic perspective, hormones and men’s health. Do you treat out-of-state patients? By license, patients must establish with me in-person in Arizona so I can perform a physical examination. After that, hybrid care is okay, and I have video/Zoom or phone appointments regularly. Are there conditions you do not treat? I do not treat pediatrics (kids <21 years old), gerontology (>80 years old) or oncology (cancer) cases. I have great referrals for these. Do you treat children? No. I do not treat anyone under 21 years old. Do naturopathic doctors prescribe medications? Yes. Many people are surprised to learn that licensed naturopathic doctors (NDs) like Dr. Wool can prescribe medications, but their ability to do so depends significantly on the specific state or jurisdiction. In licensed states like Arizona, NDs possess prescription rights and can function as primary care providers. Can naturopathic doctors order blood labs? Yes. We have lab facilities and a medical assistant in the clinic. For blood labs, we most often will order a mobile nurse (phlebotomist) to come to your home or office to perform the draws for your convenience. We also have access to specialty labs, many of which (stool, urine, breath, etc.) we drop ship to your home. Do you take walk-in patients? No. Visits are by appointment only. I offer a free 15 minute Discovery Call for new patients. Is the practice LGBTQ+ friendly? Yes! Natural medicine respects the individual and is inclusive of all people. One of Dr. Wool's practice specialty is Gay Men's Health . ## Pricing & Payment Questions Do you accept health insurance? No. Traditional health insurance does not cover naturopathic doctor visits. You should expect all services in our clinic to be out of pocket. Insurance may cover some of the routine lab tests, and we can provide a coded superbill for you to submit to your insurance company. Do you accept Medicare? No. Naturopathic doctor fees nor labs are not covered by Medicare. Do you accept Health Savings Accounts (HSA)? Yes. We accept Health Saving Account (HSA) debit cards. Do you accept cash? No. The practice is cashless (card only). Credit, Debit and HSA cards are welcome. What does an Initial Appointment with Dr. Wool cost? My Initial appointment fee is $595 . What does a Follow-up Appointment with Dr. Wool cost? The first Review of Findings follow-up appointment fee is $295 Subsequent follow-up appointments are $195 ## Appointment Questions How long is a typical appointment? Initial appointments are up to 90 minutes. The first Review of Findings follow-up appointment is 60 minutes. Regular follow-up appointments are up to 45 minutes. I also invite communication with my patients between visits via text and often I’ll hop on the phone for a few minutes to answer questions or clarify our treatment plan. Do you offer telehealth or Zoom appointments? Yes. However, our initial visit must be in-person in Arizona by license so I can perform a physical examination. After that, hybrid care is okay, and I have Zoom or phone appointments with my patients regularly. That gives us flexibility for follow-up care while still meeting the requirements for your first visit. Do I need anything before my first visit? Yes. Get your patient portal (Practice Better) account established. There is a ling "patient login" at the top of this page.  Digitally sign all online consent forms and patient questionaires (emailed to you with links). These must be completed 48 hours before your first appointment. That helps us fully prepare for your visit. Failure to comply may result in cancellation of your appointment. It is also helpful to upload past labs or doctor notes into the patient portal prior to your visit. This enables your provider to get a better sense of your health history, ask good questions and ensure we don't unnecessarily duplicate lab orders.  ## Location Questions ### Where are you located? Dr. Dan Wool is located at: [Chambers Clinic](https://www.google.com/maps/place/Dan+Wool,+NMD/data=!4m2!3m1!1s0x0:0x79a536818d8c801e?sa=X&ved=1t:2428&ictx=111) [20801 N. Scottsdale Rd #205](https://www.google.com/maps/place/Dan+Wool,+NMD/data=!4m2!3m1!1s0x0:0x79a536818d8c801e?sa=X&ved=1t:2428&ictx=111) [Scottsdale, AZ 85255](https://www.google.com/maps/place/Dan+Wool,+NMD/data=!4m2!3m1!1s0x0:0x79a536818d8c801e?sa=X&ved=1t:2428&ictx=111) Located in Grayhawk / North Scottsdale - about a mile north of the 101 Freeway. ### Is there an elevator to get to the 2nd Floor? Yes. It is located next to the stairwell, in front of the veterinary clinic. ### Is the office wheelchair (ADA) accessible? Yes. There is disabled parking in front of the office. There is an elevator to our 2nd floor office and we have ADA compliant doorways, hallways and restrooms. ### Where is the best place to park? There are four designated sites for Chambers Clinic on the ground level in front (east) of the clinic. Disabled parking is available in that same row. If these spaces are full, there is usually ample parking and paved disabled-accessible pathways around the shopping center. ### Are there restrooms on site? Yes. We have 3 gender-neutral restrooms in the clinic. All are wheelchair accessible and have grab-bars to help disabled persons. ### Where do I find your office within Grayhawk Plaza? I am located in Chambers Clinic. We are on the Northeast side of Grayhawk Plaza on the 2nd Floor (Suitre #205). -From the Scottsdale Rd. driveways, we're across from (east of) Chipotle. -From the Grayhawk Rd. driveway, we are 50 yards south of Parma Italian Roots restaurant above the Animal Hospital at Grayhawk veterinary clinic and north of the Honor Health Oncology & Gastroenteorlogy offices. -The clinic is next door to Dentistry at Grayhawk. ### What are your office hours? Mondays through Thursdays from 9am-5pm and on Fridays from 9am-2pm. I am also available at this location before or after hours by appointment. ### Which neighborhoods do you serve? I see patients from all over Greater Phoenix, the Valley and the state of Arizona. Our North Scottsdale clinic is located in the Grayhawk neighborhood. Surrounding neighborhoods include Cave Creek, Carefree, Desert Mountain, Troon, Troon North, DC Ranch, McDowell Mountain Ranch, Desert Ridge, High Street, Paradise Valley. Scottsdale, Mesa, Tempe, Chandler Gilbert, Peoria, Surprise, Arrowhead Ranch and Rio Verde. ## Practice Questions ### What are your specialities? Gastroenterology from a naturopathic perspective, hormones and men’s health. ### Do you treat patients from out-of-state? By license, patients must establish with me in-person in Arizona so I can perform a physical examination. After that hybrid is ok - and I have Zoom or phone appointments regularly. ### Are there any conditions that you do not treat? I do not do pediatrics (kids <21 years old) or oncology (cancer). I have great referrals for these. ### Do you treat children? No. I do not treat anyone under 21 years old. ### Do naturopathic doctors prescribe medications? Yes. Many people are surprised to learn that licensed naturopathic doctors (NDs) (like Dr. Wool) can prescribe medications, but their ability to do so depends significantly on the specific state or jurisdiction. In licensed states like Arizona, NDs possess prescription rights and can function as primary care providers. ### Can naturopathic doctors order blood labs? Yes. There is a full blood lab in the clinic. We also have access to specialty labs. ### Do you talk walk-in patients No. Visits are by appointment only. I offer a [free 15 minute Discovery Call](/booking)for new patients. ### Is the practice LGBTQ+ friendly? Yes! Natural medicine respects the individual and is inclusive of all people. One of Dr. Wool's practice specialty is [Gay Men's Health. ](/gay-mens-health) ## Pricing & Payment Questions ### Do you accept health insurance? No. Traditional health insurance does not cover naturopathic doctor visits. You should expect all services in our clinic to be out of pocket. Insurance MAY cover some of the routine lab tests and we can provide a coded superbill for your to submit to your insurance company. ### Do you accept Medicare? No. Naturopathic doctors fees nor labs are not covered by Medicare. ### Do you accept Health Savings Accounts (HSA)? Yes. We accept Health Saving Account (HSA) debit cards. ### Do you accept cash? No. The practice is cashless (card only). Credit, Debit and HSA cards are welcome. ### What does an Initial Appointment with Dr. Wool cost? My Initial appointment fee is $495. ### What does a Follow-up Appointment with Dr. Wool cost? - The first Review of Findings follow-up appointment fee is $295 - Subsequent follow-up appointments are $209. ## Appointment Questions ### How long is a typical appointment? - Initial appointments are up to 90 minutes. - The first Review of Findings follow-up appointment is 60 minutes. -Regular follow-up appointments are up to 45 minutes. - I also invite communication with my patients between visits via text and often I’ll hop on the phone for a few minutes to answer questions or clarify our treatment plan. ### Do you offer telehealth / online / Zoom appointments? Yes. However, our initial visit must be in-person in Arizona by license so I can perform a physical examination. After that hybrid is ok - and I have Zoom or phone appointments with my patients regularly. ### Do I need to do anything prior to my first visit? All (online) consent forms must be signed and the patient questionnaire must be filled our 48 hours prior to our first appointment -- that helps us to prepare for your visit. Failure to comply may result in cancellation of your appointment.